- Creation of new users
- Processing of terminations (users/groups)
- Mail moves
- Application migration: from development environment to integration environment and from integration environment to production => C2s
- Group creation/deletion/renaming/owner change
- Creation of new database from template
- Creation of mail–in database/documents
- Database deletion/move
- Creation of new replica
- Resource creating/modifying/deleting
- Monitoring of mail for outages (mailmon)
- Daily monitoring of AdminP to ensure that requests are processed and troubleshoot/resolve processing errors
- Daily monitoring of Log activity and problem/error reporting to CNO Administrators
- Daily monitoring of Cluster Log and problem/error reporting to CNO Administrators
- Testing of Domino and Notes versions
- Continuous testing and improvement of Calendaring and Scheduling
- Setting of Out of Office feature
- Service requests for mail move/new users/name change/internet address
- Change/new databases/new replicas
- Managing quotas.